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Privacy Policy

HappyPorch are committed to maintaining your confidence and trust, and recognise your right to keep personal information private. We maintain the following privacy policy to protect personal information you provide online.

Basic Privacy Policy
We will collect no personal information about you when you visit our website unless you choose to provide that information to us.

Your Permission
We assume that you do not give us permission to store any personal information provided to us, unless explicitly noted either in text of by way of a web form checkbox. Any personal information, such as your name, postal and e-mail address or telephone number, we will consider and keep that information private and confidential. We may use this information to inform you of HappyPorch products and services.

No Computer Tracking of Identifiable Information
When you visit our site to view any pages or use our online reference materials, you do so without telling us who you are and without revealing any personal information. You are free to browse our site without entering any personal information and therefore remain anonymous during your visit.

While we do not collect identifying information about visitors to our site, we do use standard software to automatically collect the following information about your visit for the strict purpose of tracking activity on our site:

  • The Internet domain and IP address from which you access our website;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site; and,
  • The pages you visit; and if you linked to our site from another website, the address of that website.

We use this information to help us make our site more useful to visitors by learning about the number of visitors to our site, the types of technology our visitors use, and which pages and features are most popular. This information does not identify you personally, and we do not track or record information about individuals and their visits.

Information Collected from E-mails and Web Forms
If you fill out one of our feedback or request forms or send us email, you are transmitting information about yourself in the form or the message. This will typically include information like your name, mailing address, email address, the kind of request you are making, and any other information necessary to fulfill your request.

This information is used internally for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organisation. We will not publish your name in association with any information you provide without contacting you and gaining your permission.

When you provide your permission the information you submit will be entered into our internal database.

If at any time you choose not to be listed in our database, you may opt-out that your name be omitted by sending an e-mail to us and asking that your details be removed from the database. You may also request to see what information we store at any time.

No Release of Information to Third Parties
Personal information will not be released to third parties except as necessary to further the purpose for which you provide the information and where it is legally required, such as in the investigation of a criminal offence.